Contact Us

General Questions

If you have a general question that is not technical in nature regarding www.GoHigherKY.org, you may contact a representative between the hours of 8:00 AM and 4:30 PM, Monday - Friday, EST, excluding holidays at the following:

Kentucky Higher Education Assistance Authority (KHEAA)
Pennie Little
Training-GHK Coordinator
plittle@kheaa.com
PO Box 798
Frankfort, KY 40602
(800) 928-8926 ext. 7495

Technical Questions

If you encountered an error or technical problem with www.GoHigherKY.org, please provide your full name or username, your telephone number or e-mail address, any details you remember about what you were entering or clicking on when the problem occurred, and the heading/title or WWW address of the screen you were working on.

E-mail: support@gohigherky.org
U.S. toll-free hotline: 1-800-GO-TO-XAP
From outside the U.S., please contact Xap Corporation's switchboard at (310) 842-9117 and ask for tech support or e-mail at support@gohigher.org.